COVID-19 UPDATE

COVID-19 Update: LOCKDOWN 2.0

Business as usual - we are continuing to monitor the governments requests and advice.

Our team are working as usual from home and will be at hand to help you with any queries you may have regarding our products, they are contactable by telephone and email between the hours of 9-5pm.

We would like to inform you that we’re still delivering to our customers safely across the UK and Europe. Additionally, we are following all government advice to ensure we will continue to serve our customers whilst protecting our staff.

We are still offering the 2 man delivery service: We ask you to maintain at least 2 metres away from the delivery crew.  In the event that the crew feels unsafe or at risk - they reserve the right to deliver the goods to the garage/outbuilding or front door only.

With regards to the supply of our products, we’d like to make you aware of items which have been affected by the outbreak and may have a longer lead time than usual:

Update 29/10/20:

We are experiencing supply issues from all our major suppliers - we have quite a lot of units in stock with short delivery times but there may be a delay on some items ordered.

We are working hard to keep our stock levels up to date across the site but there may be the odd occasion were an item ordered may be out of stock.

If you have any queries regarding the lead time, please contact us and we will assist.

European National Lockdowns

Quite a lot of our goods come from France and across Europe - our logistics companies are now running on reduced rate due to COVID and the national lockdowns now imposed on France and Germany as causing delays.  

With the ports leaving France now being on reduced rate we are experiencing delays in bringing goods over from the following countries, Hungary, France, Italy. 

Please allow for longer lead times in the current climate, we appreciate your patience on this.

 

EXPO WINE WALLS: Manufactured to order in Italy - the factory has resumed production as normal.

LIEBHERR: Delivering as normal - low stock levels

Climadiff/ La Sommeliere/ Avintage: reduced working hours and operating on Tuesday to Friday - delays in enquiries / deliveries are possible - low stock levels

Dunavox: Operating as normal - low stock levels

Vestfrost: Operating as normal - low stock levels

Please contact us to place orders so we can advise on expected delivery dates. Thank you for your cooperation.

If you have any questions or queries - please do not hesitate to contact us.