COVID-19 UPDATE

COVID-19 Update: LOCKDOWN 3.0

Business as usual - we are continuing to monitor the government guidance.

Our team are working as usual from home and will be at hand to help you with any queries you may have regarding our products, they are contactable by telephone and email between the hours of 9-5pm.

We would like to inform you that we’re still delivering to our customers safely across the UK and Europe. Additionally, we are following all government advice to ensure we will continue to serve our customers whilst protecting our staff.

We are still offering our 2 man delivery service: We ask you to maintain at least 2 metres away from the delivery crew.  In the event that the crew feels unsafe or at risk - they reserve the right to deliver the goods to the garage/outbuilding or front door only.

With regards to the supply of our products, we’d like to make you aware of items which have been affected by the outbreak and may have a longer lead time than usual:

Update 26/01/21:

Our stock levels are lower than normal and some lead times have been extended - our UK stock levels are currently good and we have most of our best selling items in stock for delivery within 2-5 working days.

We are working hard to keep our stock levels up to date across the site but there may be the odd occasion where an item ordered may be out of stock.  Please refer to the 'HIGHLIGHTS SECTION' for accurate ETA's.

If you have any queries regarding the lead time, please contact us and we will assist.

BREXIT

Quite a lot of our goods come from France and across Europe - our logistics companies are now running on reduced rate due to both COVID and BREXIT, the national lockdowns now imposed on France and Germany as causing delays at the boarders so any non UK stock items, please be patient with us.

Manufacturer Updates: 

EXPO WINE WALLS: Manufactured to order in Italy - the factory has resumed production as normal, normal lead times 6-8 weeks.

LIEBHERR: Delivering as normal - very low stock levels - extended lead times of over 4-8 weeks potentially, PRE-ORDER available.

Climadiff: reduced working hours and operating on Tuesday to Friday - delays in enquiries / deliveries are possible - Non UK stock items may have extended lead times of 4-8 weeks potentially. UK stock levels good.

La Sommeliere: reduced working hours and operating on Tuesday to Friday - delays in enquiries / deliveries are possible - Non UK stock items may have extended lead times of 4-8 weeks potentially. UK stock levels good.

Avintage: reduced working hours and operating on Tuesday to Friday - delays in enquiries / deliveries are possible - Non UK stock items may have extended lead times of 4-8 weeks potentially. UK stock levels good.

Dunavox: Operating as normal - Non UK stock items may have extended lead times of 4-8 weeks potentially. UK stock levels good.

Swisscave: Operating as normal - low stock levels - extended lead times of over 4-8 weeks potentially.  UK stock levels good.

Vestfrost: Operating as normal - stock levels ok

Please contact us to if you have any questions or queries with regards to delivery dates so we can advise accordingly. Thank you for your cooperation.