COVID-19 Update: Business As Usual - we are continuing to monitor the governments requests and advice.
As you will be aware, the world is currently facing the Coronavirus pandemic.
Our team are working as usual from home and will be at hand to help you with any queries you may have regarding our products, they are contactable by telephone and email between the hours of 9-5pm.
We would like to inform you that we’re still delivering still delivering to our customers safely across the UK and Europe. Additionally, we are following all government advice to ensure we will continue to serve our customers whilst protecting our staff.
Our team are still offering the 2 man delivery to the room of choice, unpack, position and removal of packaging for our products but if you’re “self-isolating” because of Coronavirus symptoms, then we will need to leave the item on your doorstep. Our delivery teams are following the social distancing rules and ask customers to evacuate the room the delivery teams are delivering to in advance, please open any doors required for a smooth route through to the room of choice.
Our delivery crews are asking that customers leave the room for the delivery and on the occasion that the crew does not feel safe to enter your property - they may leave the item at your door step.
With regards to the supply of our products, we’d like to make you aware of items which may have a longer lead time than usual:
IP INDUSTRIES: Manufactured to order in Italy - the factory is currently closed until further notice
EXPO WINE WALLS: Manufactured to order in Italy - the factory is currently closed until further notice
LIEBHERR: Their products are stored at Yusen Logistics, who have currently gone into complete lock down - extended lead times of approximately 3 weeks.
Please contact us to place orders so we can advise on expected delivery dates - thank you for your cooperation.
If you have any questions or queries - please do not hesitate to contact us.