Please refer to the blue truck icon, this indicates the typical lead time. 2-5 working day items are our UK stock items if you need the wine cooler quickly.

We will contact you once you've placed your order to confirm the delivery lead times and schedule a suitable delivery date.

Yes, we use a 3rd party company for recycling at an additional cost of £60. Please note, this service is not available in Northern Ireland and Republic or Ireland.

Please contact us to discuss delivery options prior to purchase if you have any concerns

Delivery will be between 8 and 6pm Monday - Friday, the driver will call the recipient before delivery. An ETA will be given on the morning of delivery via email or SMS.

If you need to request a specific delivery slot, you can select either an AM/PM slot or a 2-hour timed slot at checkout (additional charge applies).

Yes, that wouldn't be a problem - for stock items we would store them in our warehouse for upto a couple of months. For non stock wine coolers, we would ensure they are ordered and ready for you when you require delivery. We will always try our best to accommodate you.

We can offer a kerbside delivery here for an additional charge, for Jersey and Guernsey deliveries we can also remove the VAT. Please contact us to arrange delivery prior to ordering so we can remove the VAT as required.

We offer our 2 person delivery to the room of choice across the UK mainland, Northern Ireland* and the Republic of Ireland*, excluding the Scottish highlands (postcode dependant).

We may be able to offer this service if you are in the highlands or more remote areas but please contact us prior to check. If we cannot deliver with our 2 person service, we will be able to deliver to the kerbside using our freight network. Please note, removal and disposal of old appliances is not included in the price for delivery.

*Additional costs apply

Yes, the majority of our units are delivered from our UK warehouse which means logistics costs are higher - if you wish to add the 2 person delivery service for Northern Ireland & Republic of Ireland, you can add this at checkout, additional charges apply as indicated above.

Please note if you choose the 2 person delivery service, the lead time will be longer (up to 4 weeks) as we deliver the units into our 2 person logistics provider based in Northern Ireland.

You can select different time slots at checkout for UK mainland deliveries, our normal delivery hours are between 8 and 5pm but you can select an AM/PM delivery or a specified two hour window as well.

If your wine cooler arrives damaged or you are unhappy with the quality of the item, please contact us immediately when the crew are still on site.

If you cancel your order and the goods are still in our warehouse, then there will be no charge - if you cancel your order when the goods have left our warehouse and collected by our courier, we will deduct the cost of the delivery from the refund. As an indication, the cost of this will vary depending on the size of the unit and will be in the range of £75 to £145+VAT.

We strongly advise you check the dimensions of the product before ordering, some of our products are ordered in especially for this order and means the order cannot be cancelled once the goods have been collected.

Contact us before placing any orders, we have an extensive logistics network available to us and we will always try our best to help - additional charges may apply.