Elite Wine has recently expanded back into Northern Ireland and the Republic of Ireland after the initial Brexit turmoil which forced us to stop sending goods across the water.
The good news is, we are now fully operational with a warehouse, logistics and servicing all supported across NI and ROI - You will probably have lots of queries about how our deliveries work here so below you will find a short guide.
There are not duties to pay as we customs clear all the goods when transferring to our Northern Ireland warehouse, VAT it charged at checkout so there is also no VAT to pay on delivery
We aim to deliver all units with 10-14 working days for stock items and units that we have to bring in within 3-4 weeks. We have weekly transfers on a Friday from our mainland UK warehouse. The goods will arrive in Northern Ireland usually on a Monday and then you will receive a call from our logistics company to schedule a delivery date.
Our standard delivery is a 2 person delivery to the room of choice (groundfloor), unpack, position and removal of packaging - if there are stairs involved or any tricky access points we will ask you send us photos before hand so we can ensure the delivery will go ok.
Our logistics company will offer you certain time slots for you to pick from and you will also receive an ETA via SMS on the evening/morning of delivery.
Please contact us at email@example.com and we will get this over to you!
If your wine fridge develops a fault, please contact us on firstname.lastname@example.org and we will support you through the process of raising a service case - we are fully equipped with a network of technicians across the island to assist us with any aftersales issues.
We list the dimensions of every product within the specification, however if you are unsure please contact us on 0333 577 6466.
Please remember that the dimensions will not include the handle within the depth.
If you are not happy with your wine fridge, please contact us on email@example.com
We ask that you keep all the packaging and do not use or install the wine fridge so that we can resell as a new item. If you don't keep the packaging or it is installed, we will not be able to accept a return. Please note there are collection charges for all returns which vary from £80 / 85Euro up to £130 / 145 Euro depending on size and location.
As we develop across Ireland we are looking for new partners to help build our distribution network and showrooms - if you are a business and would like to work with us, please do get in touch: firstname.lastname@example.org
We can deliver all of our products to Ireland apart from Liebherr, if you order a Liebherr appliance we will unfortunately have to cancel the order - we can deliver Liebherr to Northern Ireland, though.